Bushel - Cash Bids Not Updating in App/Websites – Incident details

Cash Bids Not Updating in App/Websites

ResolvedMajor outage2 hours 22 minutes

Affected

Platform

Major outage from 1:46 PM to 2:16 PM, Partial outage from 2:16 PM to 4:08 PM

Cash Bids

Major outage from 1:46 PM to 2:16 PM, Partial outage from 2:16 PM to 4:08 PM

Futures

Major outage from 1:46 PM to 2:16 PM, Partial outage from 2:16 PM to 4:08 PM

Hosted Websites

Major outage from 1:46 PM to 2:16 PM, Partial outage from 2:16 PM to 4:08 PM

Email Notifications

Major outage from 1:46 PM to 2:16 PM, Partial outage from 2:16 PM to 4:08 PM

Text Message Notifications

Major outage from 1:46 PM to 2:16 PM, Partial outage from 2:16 PM to 4:08 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and we are seeing Futures coming over and bids slowly starting to update. We'll continue to monitor for any issues going forward.

  • IdentifiedUTC

    We are aware of a problem with our Futures Service that is causing bids to not update in the apps and websites. We've identified the issue and are working to remediate that as quickly as possible.