Bushel - Emergency Maintenance - Temporary eSign Outage – Incident details

All systems operational

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Emergency Maintenance - Temporary eSign Outage

Resolved6 hours 58 minutes

Affected

Platform

Major outage from 3:46 PM to 4:37 PM, Operational from 4:37 PM to 10:45 PM

Mobile Apps and Customer Portal

Major outage from 3:46 PM to 4:37 PM, Operational from 4:37 PM to 10:45 PM

  • ResolvedUTC

    This incident has been resolved. Our team has completed monitoring and confirmed that services are operating as expected.

    We appreciate your patience and understanding as we worked with our providers to resolve this issue.

  • MonitoringUTC

    eSign functionality has been restored and is operating as expected. While services are back online, we are continuing to actively monitor performance to ensure stability. We appreciate your patience and understanding during this disruption and will provide additional updates if needed.

  • InvestigatingUTC

    We are currently experiencing a temporary outage impacting eSign functionality.

    Emergency maintenance is underway to address a critical vulnerability in a widely used web technology. As a result, eSign services are temporarily unavailable.

    Our team is actively working with our providers to address the issue and restore functionality as quickly and safely as possible.
    We understand the importance of this feature to your daily operations and appreciate your patience as we work toward a resolution. We will provide additional updates as more information becomes available.