Affected Components: Wallet Link, Web Services (API), Futures, Mobile App and Website, Text Message Notifications, Mobile App and Portal, Cash Bids, Customer Websites, Login Verification Texts, Sync Services, Data Push Partners, Offer Management, Email Notifications, Tunnel Services, Mobile Apps and Customer Portal

Sep 1, 00:21:50 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance during the noted period. Systems will be briefly unavailable and may intermittently return errors for a small number of requests during the maintenance window. If you have questions, please contact our support team at[ ](https://support.bushelpowered.com/hc/en-us/requests/new)<https://support.bushelpowered.com>.

Duration: 1 hour and 30 minutes

Affected Components: Offer Management

Sep 3, 16:31:26 GMT+0
Identified - Our Trade Vendor will begin scheduled maintenance on the **Production Gateway** on **Friday, September 4, 2026, at 6:30 PM CDT**. ### **Expected Impact (Production)** * During the maintenance process, the **Production Gateway environment will be unavailable**. * The maintenance activity is expected to be completed within 1.5 **hours**..

Sep 4, 23:30:01 GMT+0
Identified - Maintenance is now in progress.

Sep 5, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours and 53 minutes

Affected Components: Wallet Link, Futures, Mobile App and Website, Mobile App and Portal, Cash Bids, Login Verification Texts, Offer Management, Mobile Apps and Customer Portal

Aug 31, 16:13:00 GMT+0
Investigating - We have become aware of an issue with our authentication system that is preventing people from access our applications. We are working on identifying the root cause and resolving the issue..

Aug 31, 17:05:39 GMT+0
Monitoring - We implemented a fix for the issue with our authentication system and functionality has been restored. We are continuing to monitor the result..

Aug 31, 19:05:44 GMT+0
Resolved - This incident has been resolved..

Duration: 4 hours

Affected Components: Offer Management

Aug 27, 18:13:42 GMT+0
Identified - The Bushel Trade platform will be undergoing scheduled maintenance by CQG on **Friday, August 28, 2026, at 6:00 PM CDT**. ### **Expected Impact (Production)** * The Production Gateway environment will be upgraded beginning at 6:00 PM CDT. * During the upgrade process, the **Production Gateway environment will be unavailable**. * The maintenance activity is expected to be completed within **four hours**..

Aug 28, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 29, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 4 days, 22 hours and 30 minutes

Affected Components: Web Services (API), Text Message Notifications, Customer Websites, Email Notifications

Aug 27, 15:21:13 GMT+0
Investigating - We are currently investigating Bushel websites throwing a 503 error. We will continue to update as more information becomes available. .

Aug 27, 15:31:20 GMT+0
Monitoring - The websites are back up and functional. We have a team monitoring the issue internally..

Sep 1, 13:51:22 GMT+0
Resolved - This incident has been resolved..

Duration: 1 hour and 5 minutes

Affected Components: Mobile Apps and Customer Portal

Aug 26, 20:51:31 GMT+0
Investigating - We are currently experiencing an issue with our eSign feature. Users may see an error when generating a document or when sending a document for signature. Additional updates will be forthcoming as we continue to investigate this outage..

Aug 26, 21:56:29 GMT+0
Resolved - This incident has been resolved..

Duration: 10 minutes

Affected Components: Web Services (API), Text Message Notifications, Customer Websites, Email Notifications

Aug 26, 19:03:23 GMT+0
Investigating - Bushel-hosted websites are currently down. We are investigating the issue and are working to resolve this as soon as possible..

Aug 26, 19:13:27 GMT+0
Resolved - We have resolved the issue that was causing Bushel-hosted Website to be down. Thank you for your patience while we worked to resolve the issue..

Duration: 3 hours and 47 minutes

Affected Components: Wallet Link, Futures, Mobile App and Website, Mobile App and Portal, Cash Bids, Login Verification Texts, Sync Services, Data Push Partners, Offer Management, Tunnel Services, Mobile Apps and Customer Portal

Aug 18, 21:45:17 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance during the noted period. Systems will be briefly unavailable and may intermittently return errors for a small number of requests during the maintenance window. If you have questions, please contact our support team at[ ](https://support.bushelpowered.com/hc/en-us/requests/new)<https://support.bushelpowered.com>.

Aug 25, 18:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 25, 22:17:02 GMT+0
Completed - Maintenance has completed successfully..

Duration: 3 hours and 25 minutes

Affected Components: Wallet Link, Web Services (API), Futures, Mobile App and Website, Text Message Notifications, Mobile App and Portal, Cash Bids, Customer Websites, Login Verification Texts, Sync Services, Data Push Partners, Offer Management, Email Notifications, Tunnel Services, Mobile Apps and Customer Portal

Aug 7, 18:56:59 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance during the noted period. Systems will be briefly unavailable and may intermittently return errors for a small number of requests during the maintenance window. If you have questions, please contact our support team at[ ](https://support.bushelpowered.com/hc/en-us/requests/new)<https://support.bushelpowered.com>.

Aug 18, 18:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 18, 21:55:00 GMT+0
Completed - Maintenance has completed successfully.

Affected Components: Text Message Notifications

Aug 18, 12:30:00 GMT+0
Resolved - Yesterday we experienced what initially appeared to be intermittent issues with sending cash bid texts. While texts set up to go out during auto-published times were still sending, the other texts set to send out during the pre-established time options we have were not. We were able to correct this issue and are seeing all pre-established time texts going out again. We do apologize for any inconvenience this may have caused you as the customer and your growers. We will also be taking what we learned from this issue to ensure more timely notifications are sent out to you in the future. .

Aug 18, 21:30:00 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours

Affected Components: Wallet Link, Web Services (API), Futures, Mobile App and Website, Text Message Notifications, Mobile App and Portal, Cash Bids, Customer Websites, Login Verification Texts, Sync Services, Data Push Partners, Offer Management, Email Notifications, Tunnel Services, Mobile Apps and Customer Portal

Aug 17, 18:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 17, 20:30:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 7, 18:56:02 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance during the noted period. Systems will be briefly unavailable and may intermittently return errors for a small number of requests during the maintenance window. If you have questions, please contact our support team at[ ](https://support.bushelpowered.com/hc/en-us/requests/new)<https://support.bushelpowered.com>.

Duration: 13 days, 7 hours and 52 minutes

Affected Components: Sync Services

Jun 29, 18:19:08 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance during the noted period. Database maintenance will be performed and translator adapter-backed customers will see delayed data updates while ERP related sync services are paused. Adapter-backed writeback, including Agvance, Agtrax, and Agris, will also be unavailable during the maintenance window. No action by our customers is necessary as a result of this maintenance. Data sync will resume and catch up after the maintenance is complete. Customers pushing data directly to the framework/router are not expected to be affected. If you have questions please contact our support team at <https://support.bushelpowered.com>.

Jul 6, 20:30:01 GMT+0
Identified - Maintenance is now in progress.

Jul 6, 23:52:53 GMT+0
Identified - Maintenance is still in progress and will be extended past our planned duration. We will provide another update when maintenance is complete..

Jul 7, 01:15:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours and 22 minutes

Affected Components: Cash Bids, Email Notifications, Futures, Text Message Notifications

Jun 26, 13:46:45 GMT+0
Identified - We are aware of a problem with our Futures Service that is causing bids to not update in the apps and websites. We've identified the issue and are working to remediate that as quickly as possible..

Jun 26, 14:16:02 GMT+0
Monitoring - We implemented a fix and we are seeing Futures coming over and bids slowly starting to update. We'll continue to monitor for any issues going forward..

Jun 26, 16:08:59 GMT+0
Resolved - This incident has been resolved..

Duration: 39 minutes

Affected Components: Cash Bids, Futures, Offer Management, Mobile App and Website, Login Verification Texts, Mobile Apps and Customer Portal

Jun 25, 20:43:00 GMT+0
Investigating - We are investigating an issue with Bushel Farm services..

Jun 25, 21:22:00 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours

Affected Components: Offer Management

Jun 18, 16:45:17 GMT+0
Identified - CQG will perform scheduled maintenance on their trading infrastructure on **Friday, June 19, 2026**, from **6:30 PM to 8:30 PM CDT**. During this maintenance window, **all trade routing functionality will be unavailable**..

Jun 19, 23:30:01 GMT+0
Identified - Maintenance is now in progress.

Jun 20, 01:30:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 3 minutes

Affected Components: Cash Bids, Wallet Link, Web Services (API), Futures, Offer Management, Mobile App and Website, Text Message Notifications, Email Notifications, Mobile App and Portal, Tunnel Services, Login Verification Texts, Customer Websites, Mobile Apps and Customer Portal, Sync Services, Data Push Partners

Jun 11, 19:36:00 GMT+0
Resolved - This incident has been resolved. An operational issue occurred with our secrets management engine. We have restored from backup and verified functionality..

Jun 11, 18:08:00 GMT+0
Investigating - We are currently investigating this incident..

Jun 11, 18:49:25 GMT+0
Investigating - We are currently investigating this incident..

Jun 19, 21:02:19 GMT+0
Postmortem - On June 11, between 6:28 PM and 7:31 PM UTC, Bushel experienced a temporary service disruption that impacted the availability of most of our products and systems. This outage was triggered by an unintended administrative error during routine maintenance that affected our internal secret management system. While we want to assure you that no customer data was lost or exposed at any point, we deeply understand the critical role our platform plays in your daily operations, and we sincerely apologize for the inconvenience and disruption this downtime caused. Our engineering teams worked diligently to restore the system from secure backups, though the recovery process was delayed as the team wasn't able to quickly retrieve the backup decryption key. To ensure this specific scenario does not happen again, we have already implemented strict technical safeguards to prevent accidental system modifications and have increased our infrastructure's resiliency to better tolerate temporary outages of our secret management system. Additionally, we are conducting a comprehensive overhaul of our backup key management processes to ensure immediate access to restoration materials in the future, further strengthening the reliability and stability you expect from Bushel. Please contact us at <https://support.bushelpowered.com> if you have any questions or concerns regarding this incident..

Duration: 15 minutes

Affected Components: Offer Management

Jun 9, 22:00:00 GMT+0
Identified - Due to an high priority fix for the bid creation system, our Trade Vendor has advised there will be delays in the time required to publish bids starting at 5:00 PM CT for about 15 minutes. .

Jun 9, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 9, 22:15:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 15 minutes

Affected Components: Sync Services, Data Push Partners

May 27, 05:00:00 GMT+0
Identified - Bushel will be adjusting the source IP addresses that we utilize to send network traffic from our infrastructure. Customers and integration partners that receive inbound network traffic from Bushel should be aware of this change as it may be necessary to update inbound firewall allowlists. Please see the following webpage for details and an up-to-date list of Bushel's outbound traffic IP addresses:[ https://docs.bushelops.com/main/latest/ip-addresses/](https://docs.bushelops.com/main/latest/ip-addresses/) Please contact us at <https://support.bushelpowered.com> with any questions or concerns..

May 27, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

May 27, 05:15:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours

Affected Components: Offer Management

May 22, 23:30:00 GMT+0
Identified - CQG will be performing scheduled maintenance on their trading infrastructure on **Friday, May 22, 2026**. * **Start Time:** 6:30 PM CDT * **End Time:** 8:30 PM CDT During this maintenance window, **all trade routing functionality will be impacted**..

May 22, 23:30:01 GMT+0
Identified - Maintenance is now in progress.

May 23, 01:30:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 3 hours and 40 minutes

Affected Components: Cash Bids, Wallet Link, Offer Management, Mobile App and Website, Text Message Notifications, Email Notifications, Mobile App and Portal, Tunnel Services, Login Verification Texts, Customer Websites, Sync Services, Mobile Apps and Customer Portal, Futures, Web Services (API), Data Push Partners

May 19, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

May 19, 23:01:30 GMT+0
Identified - Some maintenance items are taking longer than anticipated. We expect to be finished within the next 30 minutes and will send out another update once complete..

May 19, 23:40:14 GMT+0
Completed - Maintenance has completed successfully..

May 19, 20:00:00 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance during the noted period. Some systems will be briefly unavailable and may intermittently return errors during this maintenance window. If you have questions, please contact our support team at[ ](https://support.bushelpowered.com/hc/en-us/requests/new)<https://support.bushelpowered.com>.

Duration: 1 hour and 30 minutes

Affected Components: Offer Management

May 15, 23:00:00 GMT+0
Identified - **Bushel Desktop/One Upgrade version 11.4** Our Trade Vendor has made us aware of a scheduled system maintenance and upgrade that will take place during the weekend maintenance window, starting on Friday, May 15, 2026 after 6:00 PM CST. During this period, users of Bushel Desktop/One connecting to the servers may experience intermittent connectivity issues or temporary service disruptions. If you experience an interruption in service, you should be able to simply log back in. We appreciate your understanding as our Vendor works to enhance the system's performance and reliability..

May 15, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

May 16, 00:30:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 15 minutes

Affected Components: Sync Services, Data Push Partners

May 6, 05:00:00 GMT+0
Identified - Bushel will be adjusting the source IP addresses that we utilize to send network traffic from our infrastructure. Customers and integration partners that receive inbound network traffic from Bushel should be aware of this change as it may be necessary to update inbound firewall allowlists. Please see the following webpage for details and an up-to-date list of Bushel's outbound traffic IP addresses:[ https://docs.bushelops.com/main/latest/ip-addresses/](https://docs.bushelops.com/main/latest/ip-addresses/) Please contact us at <https://support.bushelpowered.com> with any questions or concerns..

May 6, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

May 6, 05:15:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 hour

Affected Components: Mobile Apps and Customer Portal

May 2, 00:30:00 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance during the noted period. During this time, our staff, grower, and Fulfillment portals will experience up to one hour of downtime. Please visit our status page - <https://bushelstatus.com> \- for up-to-date information. If you have questions please contact our support team at <https://support.bushelpowered.com>. Thank you.

May 2, 00:30:01 GMT+0
Identified - Maintenance is now in progress.

May 2, 01:30:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours

Affected Components: Offer Management

May 1, 23:00:00 GMT+0
Identified - Our vendor will be performing a version upgrade to Trade Desktop starting on May 1, 2026 after 6:00pm CT. During this period, users of CQG Desktop/One that are connecting to the CQG servers may experience intermittent connectivity issues or temporary service disruptions. We appreciate your understanding as we work to enhance our system's performance and reliability..

May 1, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

May 2, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 2 hours

Affected Components: Offer Management

Apr 17, 23:30:01 GMT+0
Identified - Maintenance is now in progress.

Apr 18, 01:30:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 17, 23:30:00 GMT+0
Identified - Our vendor for the Bushel Trade platform will be performing maintenance on the Production environment on **Friday, April 17, 2026**, beginning at approximately **18:30 CT**. This work requires a temporary outage of Bushel Trade. The maintenance is expected to take approximately **1 to 1.5 hours**, though timing may vary. We apologize for any inconvenience..

Duration: 4 hours

Affected Components: Offer Management

Apr 10, 23:00:00 GMT+0
Identified - CQG will be conducting an update to the Production Trading Infrastructure (Gateway) on Friday, April 10, 2026\. This release contains bug fixes and backend improvements. Access to this environment will be unavailable during this time. Work will begin at **6:00 PM CT** and is expected to conclude within four hours..

Apr 10, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 11, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 22 minutes

Affected Components: , Login Verification Texts, Platform →

Apr 1, 20:02:15 GMT+0
Investigating - We are currently investigating an issue with SMS login codes not being delivered and users are getting an error page instead while trying to login. Emailed verification codes, password logins and already signed in users appear to be unaffected. We will continue to provide updates as we work towards a resolution..

Apr 1, 20:23:53 GMT+0
Resolved - This issue with not receiving text verification codes to login has been resolved. .

Duration: 2 hours and 8 minutes

Affected Components: Text Message Notifications

Mar 31, 14:24:48 GMT+0
Investigating - We are currently investigating an issue with text messages not being sent this morning. This affects cash bid texts as well as ad-hoc messages..

Mar 31, 15:37:28 GMT+0
Identified - We believe we've identified the issue that's causing texts messages not to be sent, and have opened a ticket with our text vendor..

Mar 31, 16:32:20 GMT+0
Resolved - The issue with text messages not being sent has been resolved..

Duration: 2 hours and 35 minutes

Affected Components: Wallet Link, Cash Bids, Offer Management, Mobile App and Website, Text Message Notifications, Email Notifications, Mobile App and Portal, Tunnel Services, Login Verification Texts, Customer Websites, Sync Services, Mobile Apps and Customer Portal, Futures, Web Services (API), Data Push Partners

Mar 30, 20:00:00 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance during the noted period. Some systems will be briefly unavailable and may intermittently return errors during this maintenance window. Please visit our status page - <https://bushelstatus.com> \- for up-to-date information. If you have questions please contact our support team at <https://support.bushelpowered.com>. Thank you.

Mar 30, 20:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 30, 22:34:52 GMT+0
Completed - Maintenance has completed successfully..

Duration: 4 hours and 25 minutes

Affected Components: Mobile Apps and Customer Portal

Mar 25, 01:17:28 GMT+0
Resolved - This incident has been resolved..

Mar 24, 20:52:45 GMT+0
Identified - We have become aware of a configuration issue blocking recent data being delivered to some of our Bushel Apps/Customer Portal. We're working quickly to address this and should have it resolved soon. We will continue to provide updates as we work to mitigate this issue. If you have any questions or concerns please feel free to visit <https://support.bushelpowered.com>, or check our status page for updates at https://bushelstatus.com. \- Bushel.

Duration: 45 minutes

Affected Components: Mobile Apps and Customer Portal

Mar 6, 15:21:47 GMT+0
Investigating - We have become aware of an issue affecting Bushel CustomerPortal This incident is affecting loading and logging in. We will continue to provide updates as we work to mitigate this issue. If you have any questions or concerns please feel free to reach out to our team at [support@bushelpowered.com](mailto:support@bushelpowered.com), visit <https://support.bushelpowered.com>, or check our status page for updates at https://bushelstatus.com. \- Bushel.

Mar 6, 16:06:25 GMT+0
Resolved - This incident has been resolved..

Duration: 2 hours and 32 minutes

Affected Components: Offer Management

Feb 28, 00:30:00 GMT+0
Identified - Our Trade Vendor is conducting an upgrade to the Production Trading Infrastructure (Gateway) this evening. Work will begin at 6:30 PM CDT Friday, 2/27/2026, and will conclude within a couple of hours. During this time, users will not be able to log into the platform or do anything in Bushel Trade..

Feb 28, 00:30:01 GMT+0
Identified - Maintenance is now in progress.

Feb 28, 03:02:21 GMT+0
Completed - Today's Gateway update is now complete and the system is operational..

Duration: 12 hours and 57 minutes

Affected Components: Offer Management

Feb 24, 23:05:00 GMT+0
Identified - Our vendor for the Bushel Trade platform is conducting an update to their Trading Infrastructure tonight, 02/24/2026\. Work will begin at 5:10pm CDT and should conclude within 40 minutes. This maintenance is in the Production environment and could impact items such as order routing and related processes to be down briefly during that time..

Feb 24, 23:05:01 GMT+0
Identified - Maintenance is now in progress.

Feb 25, 12:02:25 GMT+0
Completed - Maintenance has completed successfully..

Duration: 2 hours

Affected Components: Cash Bids, Offer Management

Feb 14, 00:30:01 GMT+0
Identified - Maintenance is now in progress.

Feb 14, 02:30:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 14, 00:30:00 GMT+0
Identified - Our vendor for the Bushel Trade platform is conducting an update to their Trading Infrastructure tomorrow, 02/13/2026\. Work will begin at 6:30pm CDT and should conclude within 2 hours. This maintenance is in the Production environment and will impact items such as order routing and related processes to be down during that time. If you have any questions or concerns, please reach out to us by visiting [https://support.bushelpowered.com](https://support.bushelpowered.com/) Thanks.

Duration: 3 hours

Affected Components: Wallet Link, Cash Bids, Offer Management, , , Mobile App and Website, Text Message Notifications, Email Notifications, Mobile App and Portal, Tunnel Services, Login Verification Texts, Customer Websites, Sync Services, , Futures, Mobile Apps and Customer Portal, Web Services (API), Data Push Partners, , Farm → Platform → Hosted Websites → Wallet →

Feb 11, 21:00:00 GMT+0
Identified - Please be advised that Bushel will conduct infrastructure maintenance on Wednesday, February 11, 2026\. We will begin work at 3:00 p.m. Central time and have a planned duration of 3 hours. Some systems will be intermittently unavailable and may return errors briefly during this maintenance window. Please visit our status page for up-to-date information - <https://bushelstatus.com>. If you have questions, please contact our support team at [https://support.bushelpowered.com](https://support.bushelpowered.com/hc/en-us/requests/new).

Feb 11, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 12, 00:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 1 hour and 38 minutes

Affected Components: Offer Management

Feb 7, 17:02:28 GMT+0
Identified - We have become aware of an issue affecting Trade. This incident is affecting desktop user logins. We will continue to provide updates as we work to mitigate this issue. If you have any questions or concerns please feel free to reach out to our team at [support@bushelpowered.com](mailto:support@bushelpowered.com), visit <https://support.bushelpowered.com>, or check our status page for updates at https://bushelstatus.com. \- Bushel.

Feb 7, 18:40:46 GMT+0
Resolved - Logins are functional again. This incident has been resolved..

Duration: 2 days, 13 hours and 30 minutes

Affected Components: Offer Management

Jan 31, 00:30:00 GMT+0
Identified - Our vendor will be performing scheduled maintenance on the **Production Gateway**, which will require a temporary service interruption of the Bushel Trade platform. The downtime is expected to begin at approximately **6:30pm CT** and is anticipated to last up to 2 hours. During this time, access to trading services will be unavailable. If you have any questions, please contact support@bushelpowered.com..

Jan 31, 00:30:01 GMT+0
Identified - Maintenance is now in progress.

Feb 2, 14:00:21 GMT+0
Completed - Maintenance was completed successfully..

Duration: 1 hour and 24 minutes

Jan 30, 15:46:46 GMT+0
Investigating - Our vendor of the Bushel Trade platform has alerted us to a technical issue they are currently experiencing with CME Charting Data. While they work to resolve the issue, it has been advised that for any information regarding your current positions or orders, to please contact your broker or the FCM Helpdesk for assistance. FCM Helpdesk Contact Info Tel: 1-312-939-1590 Email: [fcmdesk@cqg.com](mailto:fcmdesk@cqg.com) Web: www.cqg.com.

Jan 30, 17:10:25 GMT+0
Resolved - The Market Data issues have been resolved..

Duration: 30 minutes

Affected Components: Web Services (API)

Jan 27, 15:15:08 GMT+0
Investigating - We are currently investigating an issue that is preventing access to the Bushel Website Admin Tool. We will post more updates as we progress toward a resolution..

Jan 27, 15:45:26 GMT+0
Resolved - We have resolved the issue. Customers should now be able to access their Bushel Website Admin Tool. If you run into any issues, please feel free to reach out to support@bushelpowered.com..

Duration: 14 minutes

Affected Components: Mobile Apps and Customer Portal

Jan 5, 21:19:48 GMT+0
Identified - There is currently an issue that is causing the eSign site to be temporarily unavailable. Our engineers are actively working on resolving the issue..

Jan 5, 21:34:17 GMT+0
Resolved - The issue is resolved and our eSign Site is now available. We apologize for any inconvenience..

Duration: 2 hours and 24 minutes

Affected Components: Mobile Apps and Customer Portal

Jan 2, 21:14:54 GMT+0
Investigating - We have been made aware that our vendor for e-Sign is experiencing an outage. This outage affects: Sending signature requests, finished document delivery, and document signing through Dropbox Sign. They are currently investigating. .

Jan 2, 21:51:48 GMT+0
Identified - Our vendor has identified the issue and a fix is being implemented..

Jan 2, 23:39:23 GMT+0
Resolved - Our vendor let us know this issue has been resolved..

Duration: 2 hours

Affected Components: Offer Management, Sync Services, Mobile Apps and Customer Portal, Data Push Partners

Dec 18, 23:00:00 GMT+0
Identified - Bushel will be performing planned maintenance on Thursday, December 18, 2025 from 5:00-7:00 p.m. Central time. Some systems may experience intermittent downtime during this period. Thank you for your patience!.

Dec 18, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 19, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

Nov 24, 17:34:57 GMT+0
Resolved - We are currently investigating an issue with text message delivery. At this time, all text messages are failing..

Nov 24, 17:58:29 GMT+0
Resolved - The issue with text messages failing has been identified and resolved. Texts should go out as expected going forward..