Bushel - eSign - Unable to send document for signature error – Incident details

All systems operational

eSign - Unable to send document for signature error

Resolved
Major outage
Started 25 days agoLasted about 1 hour

Affected

Platform

Partial outage from 8:51 PM to 9:56 PM

Mobile Apps and Customer Portal

Partial outage from 8:51 PM to 9:56 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue with our eSign feature. Users may see an error when generating a document or when sending a document for signature. Additional updates will be forthcoming as we continue to investigate this outage.