Bushel - Notice history

Third Party: Cloudflare → Cloudflare Sites and Services → Network experiencing degraded performance

Operational

Cash Bids - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.71%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Futures - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.71%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Login Verification Texts - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.86%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Mobile Apps and Customer Portal - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.86%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Offer Management - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.86%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Operational

Mobile App and Portal - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.86%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Wallet Link - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.86%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Operational

Mobile App and Website - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.85%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Operational

Customer Websites - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.94%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Email Notifications - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.79%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Text Message Notifications - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.79%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Web Services (API) - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.94%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Operational

Data Push Partners - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.94%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Sync Services - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.94%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Tunnel Services - Operational

100% - uptime
May 2026 · 100.0%Jun · 99.94%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Network - Degraded performance

Third Party: Google Cloud Platform → Google Cloud Networking - Operational

Notice history

Jul 2026

Infrastructure Maintenance
  • Completed
    July 07, 2026 at 1:15 AMUTC
    Completed
    July 07, 2026 at 1:15 AMUTC
    Maintenance has completed successfully
  • Update
    July 06, 2026 at 11:52 PMUTC
    Update
    July 06, 2026 at 11:52 PMUTC

    Maintenance is still in progress and will be extended past our planned duration. We will provide another update when maintenance is complete.

  • In progress
    July 06, 2026 at 8:30 PMUTC
    In progress
    July 06, 2026 at 8:30 PMUTC
    Maintenance is now in progress
  • Planned
    June 29, 2026 at 6:19 PMUTC
    Planned
    June 29, 2026 at 6:19 PMUTC

    Please be advised that Bushel will conduct infrastructure maintenance during the noted period.

    Database maintenance will be performed and translator adapter-backed customers will see delayed data updates while ERP related sync services are paused. Adapter-backed writeback, including Agvance, Agtrax, and Agris, will also be unavailable during the maintenance window.

    No action by our customers is necessary as a result of this maintenance. Data sync will resume and catch up after the maintenance is complete. Customers pushing data directly to the framework/router are not expected to be affected.

    If you have questions please contact our support team at https://support.bushelpowered.com

Jun 2026

Cash Bids Not Updating in App/Websites
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and we are seeing Futures coming over and bids slowly starting to update. We'll continue to monitor for any issues going forward.

  • Identified
    UTC
    Identified

    We are aware of a problem with our Futures Service that is causing bids to not update in the apps and websites. We've identified the issue and are working to remediate that as quickly as possible.

Bushel Farm Issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are investigating an issue with Bushel Farm services.

Bushel Trade Vendor Maintenance
  • Completed
    June 20, 2026 at 1:30 AMUTC
    Completed
    June 20, 2026 at 1:30 AMUTC
    Maintenance has completed successfully
  • In progress
    June 19, 2026 at 11:30 PMUTC
    In progress
    June 19, 2026 at 11:30 PMUTC
    Maintenance is now in progress
  • Planned
    June 18, 2026 at 4:45 PMUTC
    Planned
    June 18, 2026 at 4:45 PMUTC

    CQG will perform scheduled maintenance on their trading infrastructure on Friday, June 19, 2026, from 6:30 PM to 8:30 PM CDT.

    During this maintenance window, all trade routing functionality will be unavailable.

We are seeing a major outage in several of our applications
  • Postmortem
    UTC
    Postmortem

    On June 11, between 6:28 PM and 7:31 PM UTC, Bushel experienced a temporary service disruption that impacted the availability of most of our products and systems. This outage was triggered by an unintended administrative error during routine maintenance that affected our internal secret management system. While we want to assure you that no customer data was lost or exposed at any point, we deeply understand the critical role our platform plays in your daily operations, and we sincerely apologize for the inconvenience and disruption this downtime caused.

    Our engineering teams worked diligently to restore the system from secure backups, though the recovery process was delayed as the team wasn't able to quickly retrieve the backup decryption key. To ensure this specific scenario does not happen again, we have already implemented strict technical safeguards to prevent accidental system modifications and have increased our infrastructure's resiliency to better tolerate temporary outages of our secret management system. Additionally, we are conducting a comprehensive overhaul of our backup key management processes to ensure immediate access to restoration materials in the future, further strengthening the reliability and stability you expect from Bushel.

    Please contact us at https://support.bushelpowered.com if you have any questions or concerns regarding this incident.

  • Resolved
    UTC
    Resolved

    This incident has been resolved.

    An operational issue occurred with our secrets management engine. We have restored from backup and verified functionality.

  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Bushel Trade Bid Creation Maintenance
  • Completed
    June 09, 2026 at 10:15 PMUTC
    Completed
    June 09, 2026 at 10:15 PMUTC
    Maintenance has completed successfully
  • In progress
    June 09, 2026 at 10:00 PMUTC
    In progress
    June 09, 2026 at 10:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 09, 2026 at 10:00 PMUTC
    Planned
    June 09, 2026 at 10:00 PMUTC

    Due to an high priority fix for the bid creation system, our Trade Vendor has advised there will be delays in the time required to publish bids starting at 5:00 PM CT for about 15 minutes.

May 2026

Outbound IP Address Changes
  • Completed
    May 27, 2026 at 5:15 AMUTC
    Completed
    May 27, 2026 at 5:15 AMUTC
    Maintenance has completed successfully
  • In progress
    May 27, 2026 at 5:00 AMUTC
    In progress
    May 27, 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 27, 2026 at 5:00 AMUTC
    Planned
    May 27, 2026 at 5:00 AMUTC

    Bushel will be adjusting the source IP addresses that we utilize to send network traffic from our infrastructure. Customers and integration partners that receive inbound network traffic from Bushel should be aware of this change as it may be necessary to update inbound firewall allowlists.

    Please see the following webpage for details and an up-to-date list of Bushel's outbound traffic IP addresses: https://docs.bushelops.com/main/latest/ip-addresses/

    Please contact us at https://support.bushelpowered.com with any questions or concerns.

Bushel Trade Vendor Maintenance
  • Completed
    May 23, 2026 at 1:30 AMUTC
    Completed
    May 23, 2026 at 1:30 AMUTC
    Maintenance has completed successfully
  • In progress
    May 22, 2026 at 11:30 PMUTC
    In progress
    May 22, 2026 at 11:30 PMUTC
    Maintenance is now in progress
  • Planned
    May 22, 2026 at 11:30 PMUTC
    Planned
    May 22, 2026 at 11:30 PMUTC

    CQG will be performing scheduled maintenance on their trading infrastructure on Friday, May 22, 2026.

    • Start Time: 6:30 PM CDT

    • End Time: 8:30 PM CDT

    During this maintenance window, all trade routing functionality will be impacted.

Bushel Infrastructure Maintenance
  • Completed
    May 19, 2026 at 11:40 PMUTC
    Completed
    May 19, 2026 at 11:40 PMUTC
    Maintenance has completed successfully.
  • Update
    May 19, 2026 at 11:01 PMUTC
    Update
    May 19, 2026 at 11:01 PMUTC

    Some maintenance items are taking longer than anticipated. We expect to be finished within the next 30 minutes and will send out another update once complete.

  • In progress
    May 19, 2026 at 8:00 PMUTC
    In progress
    May 19, 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 19, 2026 at 8:00 PMUTC
    Planned
    May 19, 2026 at 8:00 PMUTC

    Please be advised that Bushel will conduct infrastructure maintenance during the noted period. Some systems will be briefly unavailable and may intermittently return errors during this maintenance window.

    If you have questions, please contact our support team at https://support.bushelpowered.com

Bushel Trade Upgrade
  • Completed
    May 16, 2026 at 12:30 AMUTC
    Completed
    May 16, 2026 at 12:30 AMUTC
    Maintenance has completed successfully
  • In progress
    May 15, 2026 at 11:00 PMUTC
    In progress
    May 15, 2026 at 11:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 15, 2026 at 11:00 PMUTC
    Planned
    May 15, 2026 at 11:00 PMUTC

    Bushel Desktop/One Upgrade version 11.4

    Our Trade Vendor has made us aware of a scheduled system maintenance and upgrade that will take place during the weekend maintenance window, starting on Friday, May 15, 2026 after 6:00 PM CST.

    During this period, users of Bushel Desktop/One connecting to the servers may experience intermittent connectivity issues or temporary service disruptions. If you experience an interruption in service, you should be able to simply log back in.

    We appreciate your understanding as our Vendor works to enhance the system's performance and reliability.

Outbound IP Address Changes
  • Completed
    May 06, 2026 at 5:15 AMUTC
    Completed
    May 06, 2026 at 5:15 AMUTC
    Maintenance has completed successfully
  • In progress
    May 06, 2026 at 5:00 AMUTC
    In progress
    May 06, 2026 at 5:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 06, 2026 at 5:00 AMUTC
    Planned
    May 06, 2026 at 5:00 AMUTC

    Bushel will be adjusting the source IP addresses that we utilize to send network traffic from our infrastructure. Customers and integration partners that receive inbound network traffic from Bushel should be aware of this change as it may be necessary to update inbound firewall allowlists.

    Please see the following webpage for details and an up-to-date list of Bushel's outbound traffic IP addresses: https://docs.bushelops.com/main/latest/ip-addresses/

    Please contact us at https://support.bushelpowered.com with any questions or concerns.

May 2026 to Jul 2026

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